Maintenance Type: Planned
Purpose: Deploy minor release 25.3.10 to US - BND2
Risk: Low
Impact: None
Expected Downtime Duration: None

Maintenance Window Duration: 4 hours
Start Date and Time: Thursday January 29 2026 07:00 (UTC)
End Date and Time: Thursday January 29 2026 1:00 (UTC)

There is no downtime expected during this maintenance window

Changelog:
The full changelog of features and fixes can be found here:
Minor Release Features
NOTE: This changelog is subject to alteration right up until release deployment.

IMPORTANT:
After this work is completed, please ask all agents to clear their browser cache and restart their computer.
Instructions for Clearing the Browser Cache in Google Chrome
Instructions for Clearing the Browser Cache in Microsoft Edge

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Maintenance (Minor Release) - Total.Care Contact Center US (BND2)