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Maintenance (Minor Release) - Total.Care Contact Center US (BND2)
Scheduled for January 29, 2026 at 7:00 AM – 11:00 AM about 4 hours
  • Planned
    January 29, 2026 at 7:00 AM
    Planned
    January 29, 2026 at 7:00 AM

    Maintenance Type: Planned
    Purpose: Deploy minor release 25.3.10 to US - BND2
    Risk: Low
    Impact: None
    Expected Downtime Duration: None

    Maintenance Window Duration: 4 hours
    Start Date and Time: Thursday January 29 2026 07:00 (UTC)
    End Date and Time: Thursday January 29 2026 1:00 (UTC)

    There is no downtime expected during this maintenance window

    Changelog:
    The full changelog of features and fixes can be found here:
    Minor Release Features
    NOTE: This changelog is subject to alteration right up until release deployment.

    IMPORTANT:
    After this work is completed, please ask all agents to clear their browser cache and restart their computer.
    Instructions for Clearing the Browser Cache in Google Chrome
    Instructions for Clearing the Browser Cache in Microsoft Edge

Operational

Total.Care Contact Center US (BND2) - Operational

100% - uptime

Total.Care Contact Center US (BND3) - Operational

100% - uptime
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